The room’s blackout curtains didn’t work well, but the pools were enjoyable.

This hotel was just a proper fit for shopping in Jacksonville with outstanding value. The fancy coffee and ice cream bars in the executive lounge were a nice bonus. Be prepared for longer wait times for the shuttle back to the hotel.

Great breakfast and friendly staff, but my room had a moldy smell.

I had a king room and it was super comfy. Not cramped at all, plenty of space to move around. The bed was just right for a good night's sleep! Plus, it was really clean, which is always a plus. A quiet floor too, no noise to keep me up. Overall, a really solid experience in my room.

Clean room, comfortable beds, excellent hot breakfast with lots of options. The lobby smells heavily of chlorine, which is unpleasant.

The hotel had a lovely pool area where my kids enjoyed splashing around after a long day. The staff was genuinely friendly, making our stay even more enjoyable. Plus, we appreciated the convenient shuttle service to the airport. it was a lifesaver!

My children wished there were more kid-friendly meal options available in the dining area.

The lobby was beautifully renovated and inviting.

I had a great stay! The pool was amazing, and the food at the bistro was delicious. The servers were very attentive and made my experience special.

The breakfast was excellent with friendly service. The staff was attentive and helpful during my stay. The bar was a great spot for relaxing with delicious drinks. My room was clean and comfortable I will definitely return! 😊

I enjoyed my stay, especially the friendly staff and the well-maintained lobby. It offers great amenities, convenient airport access, and a pleasant atmosphere for travelers.

Had an awesome stay with buddies! We chilled by the pool after exploring the St Johns River Dreamette and checking out the scenic promenade. The staff was super friendly, and everything felt smooth, just like the breakfast we enjoyed. Don't miss it! Just keep in mind that the hotel is undergoing renovations, so check on pool availability.

Unfortunately, my room had a bit of a moldy smell when I first got there, which was a bummer. I had to request a deodorizer several times, which took away from the experience.

This hotel suits me perfectly with great amenities like free Wi-Fi, 24-hour reception, heated pool, and a cozy bar. The staff helped me with printing on my first stay, which I appreciated. I recommend trying the grilled pork chop!

good stay but concerns about maintenance

The king room was spacious and well-designed for accessibility, making our family comfortable. Additionally, the swimming pool area provided a great space for relaxation and fun despite the weather.

We noticed water leaking in some areas, which raised safety concerns.

amazing service at crowne plaza, melinda made my stay unforgettable with her kindness

Incredible service topped off by Melinda's warmth.